SHIPPING & RETURNS
Shipping Policy
Thank you for visiting and shopping with The Confident Peach. The following terms and conditions constitute our shipping policy.
All orders are shipped via USPS
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Shipment Processing Time
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We do not ship on Saturdays, Sundays, or Holidays.
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Please allow 1-3 business days to process orders.
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Delivery times do not include Saturdays, Sundays, and Holidays.
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Delivery times are Monday - Friday business days
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*We currently do not ship internationally*
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If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there is a significant delay in your shipment order, we will contact you via email.
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The Confident Peach is not responsible for any delays caused by USPS.
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*Delivery delays can occasionally occur.*
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Shipment Confirmation and Order Tracking
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You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active upon shipping your order.
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Damages
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The Confident Peach is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Return & Exchange Policy
Thank you for shopping with The Confident Peach. If for any reason, you are not completely satisfied with a purchase, we invite you to review our refunds and returns policy.
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The following terms are applicable for specific products that you purchased from us.
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The deadline to return your order is 14 days from the date on which you received your order.
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You must inform us of your decision to return and refund by email Theconfidentpeach@yahoo.com
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We will use the same means of payment as you used for your order.
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Conditions for Returns
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In order for the item to be eligible for a return, please make sure that:
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Items were purchased in the last 14 days upon receipt of delivery
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Items must not be worn, altered or washed, and cannot be damaged in any way.
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Items must be resellable
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Returns after 14 days will receive store credit or exchange for the previous item value or less resellable condition
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Shipping and handling charges are non-refundable
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The Confident Peach is not responsible for return shipping fees
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Items must have all tags attached.
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All SALE, CLEARANCE, and PROMOTIONAL ITEMS are FINAL SALE
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The Confident Peach offers exchanges for the same item in a different size, color, or pattern​
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We reserve the right to refuse returns for any merchandise that does not meet the above return conditions at our sole discretion.
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For any more questions please email theconfidentpeach@yahoo.com
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Damages
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In the unfortunate circumstance that you receive a damaged item. You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue immediately.
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You have 7 days from the initial inquiry to provide all supporting evidence for a refund to be honored.
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Return Instructions
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You must email theconfidentpeach@yahoo.com
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Please include your order number in the initial email.
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Store Credit
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Store credit is non-transferrable
Store credit will be processed within 24 - 48 hours of receipt of the item.
Store credit is issued after your return is scanned Picked Up
Maintaining tracking status is the responsibility of the customer